Terms of service

Welcome to HansgroheDirect. The terms “we”, “us”, and “our” refer to HansgroheDirect. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).

These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.


Agreement

By visiting, interacting with, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms or our Privacy Policy, please do not use or access our Services.


1. General

All content, products, and services provided on HansgroheDirect are subject to these Terms of Service. By using our website, you confirm that you are at least 18 years old and legally capable of entering into contracts.

2. Orders & Payments

All orders are subject to availability and confirmation of the order price. Payment must be made in full before shipping. Prices are subject to change without notice.

3. Shipping & Delivery

Shipping times are estimates and may vary depending on location or product availability. HansgroheDirect is not responsible for delays caused by third-party carriers.

4. Returns & Refunds

Please see our No Return & No Refund Policy for details on returns, refunds, and damaged or defective items.

5. Product Use

Customers are responsible for proper installation and use of all products purchased. Improper installation or use may void warranties.

6. Limitation of Liability

HansgroheDirect is not liable for indirect, incidental, or consequential damages arising from the use of products purchased from our store.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of HansgroheDirect and may not be used without permission.

8. Changes to Terms

HansgroheDirect reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting.